如有任何爭議，YS Creative Tech HK Ltd保留最終決定權。
Maintenance & Product Return Policy
Our company provides customers with "7 days products return service", products purchased on this site from the date of receipt can enjoy the product return service, the purchase of products must remain intact packaging, packaging without any damages and the product has not been opened and used.
IMPORTANT: The Company will not provide money refund for products if one of the following reasons fulfilled:
1.Product receipt period has more than 7 days;
2.Product packaging has been damaged;
3.Man-made damage to the product;
4.Special products, promotional products and discount products;
5.Any freebies and / or trial packs; or
6.Non-product quality problems.
Due to hygiene problem, all opened or used personal products are not returned.
Maintenance period, such as product quality problems and in line with the company returned policy, can enjoy a free replacement with the value of products or upgrade services.
If the products fail to comply with the terms of the Product Return Policy, the Company shall be entitled to charge fees in accordance with the original order.
In case of any dispute, YS Creative Tech HK Ltd reserves the right of final decision.
If the product is misdirected or damaged, or if the product is not in conformity with the order, please contact our customer service department and provide the following information to follow up:
1. Order number.
2. The name of the product to be replaced or returned.
3. The reason for returned goods.
4. Returned goods details.
The Company will issue a replacement notice number and related product's return guideline.